Houston Texans Fan Shop (shop.houstontexans.com), is a major Fan, Team Gear & Accessories e-commerce site. Houston Texans Fan Shop infrequently launches coupons for its customers, with 2.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Houston Texans Fan Shop expire quickly, with an average length of 3.0 days, so we recommend using their coupons promptly when available. Houston Texans Fan Shop tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 27.5% (vs. 28.8% for other brands).
Hats - hat accessories, adjustable hat, bucket hat, fitted hat, flex fit hat, knits and beanies, visors
What are this site's return policies?
The site provides a 365-day return policy. If for any reason you are not happy with your item, you can return it within 365 days from the date of purchase for a refund or exchange. Make sure to return your item in original condition, together with its receipt.
Shipping costs are not refundable, unless the site shipped the wrong or defective item. You can get your refund within 10 business days.
Send your items back to:
TeamFanShop Returns 5245 Commonwealth Avenue, Suite 200 Jacksonville, Florida 32254
What are this site's shipping policies and costs? Which countries do they ship to?
Orders are shipped within 1 business day and they are shipped via UPS, USPS or DHL. The site ships to international countries and shipping options are as follows:
US Shipping Options:
Standard Ground (7-10 business days/4 weeks for APO/FPO addresses) - shipping rate of $4.99
3-Business Day Continental US - shipping rate of $9.99
2-Business Day Continental US - shipping rate of $12.95
2-Business Day AK, HI and PR - shipping rate of $19.95
Next Business Day - shipping rate of $19.95
Next Business Day (by noon) - shipping rate of $29.95
Next Day Saturday - shipping rate of $35.00
International Shipping Options:
Canada (5-10 business days) - $16.95
UK (4-10 business days) - $29.95
Australia (4-10 business days) - $39.95
Japan (4-10 business days) - $39.95
Germany (4-10 business days) - $39.95
Mexico (4-10 business days) - $29.95
Other countries (2-5 weeks) - $24.95
Does this site offer any warranties or guarantees?
Yes, the site offers a 365-day money back guarantee. This guarantee period starts on the date of your purchase and within such period, you can return your item in original condition and the site will issue you a refund, less shipping costs.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus the need to purchase from them online.
How can I reach customer service for this site? Does it offer a telephone number?
If you have questions, you can reach the customer service for the site via the following options:
By phone - call them at 1-877-342-4947 (US customers) or at 1-904-383-3841(international customers). They are available from Monday - Friday, 8:30am - 9:30m ET and on Saturday, 8:30am - 5pm ET.
By email - send them an email using their online contact form.
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory video, but this should not be a big problem as they offer help.